At that scale, we are not immune to society’s most serious safety challenges, including sexual assault. By releasing this data publicly, Uber is confronting these challenging issues head-on rather than shying away from or minimizing the numbers. This form is for people without Uber accounts to report serious incidents about a driver or vehicle on the Uber platform, such as: - Car accidents - Unsafe driving - Verbal or physical altercations - Inappropriate physical contact If you have an Uber account and requested the trip, please select your issue from the list below. In fact, more than 99.9% of trips end with no safety issue at all. … But we do know that every form of transportation is impacted by these issues. Voluntarily publishing a report that discusses these difficult safety issues is not easy. Efforts like this embolden our work for a safer future. (CNN) — Uber released its highly-anticipated safety report on Thursday revealing, among other details, that it received 5,981 reports of sexual assault in 2017 and 2018. Delivering Holiday Cheer With Uber Connect, We use cookies to provide a personalised, secure experience for users. That’s why we partnered with the National Sexual Violence Resource Center to create a classification system. But when it comes to the person behind the wheel, women riders want women drivers. , leaders in sexual violence awareness and prevention, to create a resource center that will help companies adopt consistent, fact-based standards and strategies and improve how they respond to, prevent, and publicly report on sexual violence. Uber announced more than a year ago that it would release a safety study. In my driving career, with over 26,000 rides, the number of people who statistically should have assaulted me is .78 people. Of course, this is more than an “Uber thing.” Safety should never be proprietary, and it’s our intention to make an impact well beyond our own company, encouraging others to be more transparent with their data and to share best practices that can make everyone safer. We want companies to be able to use this information to protect their customers. We’re rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber even before their trip is over. Confronting sexual violence requires honesty, and it’s only by shining a light on these issues that we can begin to provide clarity on something that touches every corner of society. We’ll use what we learned in producing the US report to guide our next steps in other places. So it was a watershed moment for the anti-sexual violence movement when Uber made the unprecedented decision to voluntarily publish its US Safety Report a … Uber ATG safety report A comprehensive review of our self-driving technology, our safety report offers information on ATG’s programs and processes. Uber released its first safety report yesterday looking at two years of data and, while the practice of using ride-hailing apps is mostly safe, there are some alarming figures to be aware of. However, the number of trips on the Uber app also rose year-over-year by 30%. In order to improve something, you have to measure it. Yet data on serious safety issues, especially sexual violence, is sparse and inconsistent. The safety report also revealed there were 97 fatal crashes reported in relation to the Uber app, 107 people died over the last two years in those crashes. This report brings hard data to bear in order to drive accountability and improve safety for Uber and the entire industry. The National Sexual Violence Resource Center reviewed how we applied the taxonomy to our incident data and The Chertoff Group, a firm with security and risk management expertise, evaluated our process. You can find out more in our. Data integrity is very important to us, and that’s one reason it took almost two years of research to produce this report. Uber released its first-ever safety report, chronicling all reported issues of sexual assault, homicide and fatal accidents in the U.S. in 2017 and 2018. There were 515 incidents of rape or attempted rape in 2018. Rides Last Year In its first safety report, the ride-hailing company detailed sexual assaults, murders … The vast majority of the reports that Uber receives are not safety related at all. And, most importantly, by bringing hard data to bear, we can make every trip safer for drivers and riders alike. We’re rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber before their trip is even over. What began that day was a 21-month effort that has included a review of hundreds of thousands of customer support requests; a complete rethink of how we categorize the most serious safety incidents that happen during Uber trips; an overhaul of how we train our support staff; and an even bigger investment in cutting-edge safety technology. If we want to end sexual violence in one generation, we need more data, and more companies willing to step up and be accountable.”, —Ebony Tucker, Executive Director, RALIANCE, “As an advocate who has been working in the movement to end sexual violence for the past 20 years, I welcome this unprecedented report. Uber is fully committed to unprecedented accountability and action on safety. It was clear from this conversation that successfully achieving that mission required a deeper understanding of the toughest issues we face as a company, listening to the specific concerns and experiences shared by drivers and riders, and a close examination of how our technology could help us keep people safe. All of that work culminates in the Safety Report that we are sharing with you, the public, today. That’s why, last fall, we partnered with the National Sexual Violence Resource Center and the Urban Institute to create this much-needed classification system—and we made it open source so that other companies can use it to improve safety for their own customers. In fact, they made the intentional decision to be overinclusive, capturing data by accepting every report at face value.”, —Karen Baker, CEO, National Sexual Violence Resource Center, “We are proud to have partnered with Uber on a number of road safety initiatives and are pleased to see its continued investment in this space. Nearly two years ago, Uber CEO Dara Khosrowshahi convened a dozen of the company’s top executives in a room to discuss an important issue: the safety of drivers and riders. Uber released a lengthy safety report on Thursday, disclosing that more than 3,000 sexual assaults were reported last year on US rides. In its 84-page report, Uber said 99.9% of its rides ended without any safety reports and that the remaining 0.1% mostly detailed minor safety issues, like harsh braking. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report (, We believe Uber is one of the safest ways to get from A to B. Uber has for the first time in its history released a comprehensive safety report about its rides in the US spanning the full length of 2018 and part of 2017. In the United States alone, more than 45 rides on Uber happen every second. The San Francisco-based ride-hailing company voluntarily released the information, among other data, in its first-ever safety report on Thursday. Q: Will you soon have a report for other countries or regions around the world? It’s difficult to make direct comparisons because organizations don’t proactively report like this. The 2020 Safety Report also places an increased focus on Uber ATG’s progress in organizational safety — central to which is our instantiation of … Recent reports show Uber has double the market share compared to Lyft, so it wasn’t surprising when 82 percent of the women surveyed said they use Uber more than its main competitor. We want you to feel safe riding with Uber as our communities start to move again. Because intent alone is not enough, we’ve tripled the size of our safety team since 2017, with more than 300 professionals now dedicated to safety for our core rides business. 79 percent said safety is a factor in deciding between the two. We also turned to independent third-party organizations to vet our numbers and our process. Uber Intercity has been helping people travel without compromising on safety and convenience. Every form of transportation is impacted by these issues. Issues in between in producing the US report to guide our next steps in other.. 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